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TRAVEL
TRANSPORT
& HOSPITALITY

A trip to the future of Travel & Hospitality

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Travel transportation and hospitality

THE FACTORS THAT HAVE FORCED MANY KEY PLAYERS IN THE INDUSTRY TO PROVIDE AN EXTENSIVE AND SEAMLESS DIGITAL EXPERIENCE ARE AS FOLLOWS:

  • Online presence to reach customersOnline presence to reach customers
  • Customer engagement and retention Customer engagement and retention
  • Stay ahead of customers’ expectationsStay ahead of customers’ expectations
  • tand Out in the Competitive LandscapeStand Out in the Competitive Landscape

Travel often makes extensive use of both information and transactions in all stages of the value chain. Before travelling, consumers search for the information, compare and check feedback, reserve tickets, hotels, and in some cases, also request a virtual tour of their destination.

How Does Digital Solutions Help?

Digital transformation helps you deliver consumers a phenomenal user experience and greater operational efficiency with the following methods.

  • Self-service option Self-service options
  • Increase communication flows Increase communication flows
  • Know your customer Know your customer
  • Personalize offers or bulk customization Personalize offers or bulk customization

Digital Transformation has improved the Travel industry by enabling them a phenomenal user experience, greater operational efficiency to support the customers.

Achieve your Digital Goals with MakeMaya

Digital advancement has already started taking over the industry. With the implementation of the below-techs, we aim to make your customers’ digital journey seamless.

  • Mobile technologyMobile technology/cloud computing
  • Data analytics Data analytics
  • Artificial Intelligence Artificial Intelligence (AI)
  • Internet of Things Internet of Things (IoT)
  • Augmented reality Augmented reality/Virtual Reality (AR/VR)
  • Blockchain Blockchain

Makemaya helps with seamless digital transformation and keeps you updated with the latest technologies as per your business model for high ROI and efficiency.

Travel, Transport & Hospitality

Other Use Cases

Data for decision making

For example, Companies can track customer’s digital journey, and find the root cause for them not making the transaction & help them to overcome these obstacles.

Baggage protection

To address customer’s baggage woes, Airlines have started to move to Blockchain technology. Through a single token, you can perform the complete tracking of the baggage since the token’s origin.

Customized Experience

Hotels are now using Big Data to customize their offerings based on the cultural fit, regional fit and specific fit information of customers in advance for an enhanced customer experience.

Makemaya - IT Services | Business Consultancy | Digital Transformation

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